Pandemic-era burnout: One consumer’s tiring, tech-enabled journey to find memory care for a parent

The first in a new feature story series on burnout in healthcare during the COVID-19 crisis, this personal essay shows how healthcare consumers – just like clinicians, CIOs, vendor employees and others – are being worn down by the demands of distance and disruption, but also being helped by technology.

Building Health Lab

Architect since 2002, experienced in healthcare environment design. Master in public health sciences from the Charité Medical University in Berlin. Evidence-based Design researcher at TU-Berlin, helping ensure that urban & architectural design projects build positive health effectively. Founder of the Building Health Lab. BHL Building Health Lab Is a think tank that develops urban concepts for neighborhoods as strategy to build a sustainable healthy city. Our mission is to help government, industry, and citizens develop projects with social impact that protect people and planet health. With our expertise in health and design, we support health promotion and disease management through people-centred and climate adaptive designs.